If necessary, in relation to our own flights, we provide certificates confirming the flight, the cost of transportation, the amount of registered fares for a specific date and the distance along the route
The cost of the certificate depends on the period of submission:
| The deadline for providing information by e-mail* |
Cost (one certificate), rub.
|
|---|---|
|
Within 15 days from the date of payment and receipt of the application to the airline
|
500 ₽
|
|
Within 3 working days from the date of payment and receipt of the application to the airline
|
1000 ₽
|
*The original of the certificate is sent to the Applicant by Russian Post, the delivery time according to Federal Law No. 176 (as amended on 06/29/2018) art. 16 "On Postal communications"
Dear passengers!
We inform you that all applications for certificates submitted between 28.12.2024 and 08.01.2025 will be processed after 08.01.2025
In what form and where does the certificate come from?
The passenger receives a scan of the certificate to the email address indicated in the application. If the original is required, the company sends the certificate by Russian Post to the address from the application
In cases of flight delay/cancellation /postponement, the Severstal Airline issues certificates without payment. To issue such certificates, fill out and send an Application for registration of certificates
About flight confirmation (without specifying the cost)
About the cost of transportation
About the amount of registered tariffs for a specific date
About the distance along the route
About the absence of flights on a specific date
About the absence of tickets for a specific flight
Read the terms of registration of certificates. Fill out and send an Application for registration of certificates. Pay the cost of the service (depending on the time of registration of the certificate) and expect a scanned copy of the certificate to the email address within 3 or 15 days from the date of sending the application (depending on the selected terms of service provision).
The delivery of the original certificate depends on the services of the Russian Post and the distance between your city and the place of departure.
You can order a certificate of cancellation, delay, or postponement by filling out the form. The help is offered free of charge.