Passengers with disabilities

Before buying a ticket, consult your doctor:

  • Whether the flight is permitted from a medical point of view
  • Whether any precautions should be taken
  • Whether an accompanying person is required in flight

Be sure to inform the Airline about the planned flight of a disabled passenger in one of the following ways:

  1. When buying a ticket at the agency or booking department of the Airline inform the booking agent: if you carry a wheelchair (with indication of its type: mechanical or battery, weight, dimensions), if you need assistance in moving around the airport, or other details.
  2. When buying a ticket on website, fill in and send an application form below for the carriage coordination.


  • Wheelchair transportation
  • Check-in and boarding

Carriage coordination application form

Служба организации перевозок