Tickets are refunded according to the conditions of the fare application. No cash refund is made to the passenger, the passenger is given a "Certificate of refund of air tickets issued under the VPD mo Russia".
Fines are charged in cash from the passenger according to the conditions of the fare application.
In case of flight cancellation or change of departure date by the Carrier, tickets purchased under the VPD are subject to replacement for another flight without charging additional fees to the passenger.
In case of voluntary refusal of the passenger from the entire carriage or part of the carriage, the fees to be paid are paid at the expense of the military passenger and are not subject to reimbursement at the expense of the Ministry of Defense of the Russian Federation.