Due to the lack of information about the opening of airspace and airports in the south of Russia, Severstal Avia considers it necessary to inform its passengers about the cancellation of flights before June 01, 2022 and the closure of sales for flights before July 01, 2022 on routes:
-
Cherepovets – Gelendzhik – Cherepovets
-
Cherepovets – Anapa – Cherepovets
-
Cherepovets – Simferopol – Cherepovets
-
Ukhta – Anapa – Ukhta
-
Ukhta – Simferopol – Ukhta
-
Petrozavodsk – Anapa – Petrozavodsk*
-
Petrozavodsk – Simferopol – Petrozavodsk*
Passengers of these flights can make a forced exchange with the replacement of the route to/from Sochi and Mineralnye Vody airports (subject to availability of flights and available seats) or a forced refund of air tickets at the place of purchase.
Exchange
-
for air tickets issued on our website https://severstal-avia.ru or at the ticket office of Cherepovets airport, you can make by sending an application in the section "Changes in the ticket (Forced change of conditions of carriage)" or by e-mail tickets@severstal-avia.com;
-
for air tickets issued on the websites and at the ticket offices of air transportation agencies, it is made at the place of purchase.
Refund of funds
-
for air tickets issued on our website https://severstal-avia.ru , You can make in the "Check order" section ;
-
air tickets issued at the ticket office of Cherepovets Airport are issued by the passenger at the same ticket office upon presentation of the ticket, payment receipt, passport and passenger's statement;
-
for air tickets issued on the websites and at the ticket offices of air transportation agencies, it is made at the place of purchase.
*the sale is not closed for these flights
