Due to the temporary flight restriction regime introduced on February 24 (03:45 Moscow time), as well as due to the lack of information about the opening of airspace and airports in southern Russia, Severstal Avia offers its passengers to make a forced exchange of air tickets for alternative routes to/from Sochi and Mineralnye Vody airports (if there are flights and free ones places).
The exchange is available for air tickets for flights until September 30 to the following destinations:
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Cherepovets – Gelendzhik – Cherepovets
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Cherepovets – Anapa – Cherepovets
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Cherepovets – Simferopol – Cherepovets
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Ukhta – Anapa – Ukhta
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Ukhta – Simferopol – Ukhta
Exchange for air tickets issued on our website https://severstal-avia.ru or at the ticket office of Cherepovets airport, you can make by sending an application in the section "Changes in the ticket (Forced change of conditions of carriage)" or by e-mail tickets@severstal-avia.com .
The exchange of air tickets issued on the websites and at the ticket offices of air transportation agencies is carried out at the place of purchase.
