Correct the data

How do I make corrections to the ticket?

If you have issued a ticket on our website or at the ticket office of Cherepovets airport, fill out and send an application to correct the data in the ticket.

In other cases, contact the place of registration of transportation.

Pay for the service. To do this, follow the link received in the reply email after sending the application.

Wait for the updated itinerary receipt, an electronic multipurpose document and a receipt to be sent to the e-mail specified in the application. Check the correctness of the passenger's data in the new itinerary receipt of the electronic ticket.

How much does the service cost?

Changing the data in the ticket - 500.00 rubles

Additional fees are charged when registering the service at the Airline's call center or at third-party agencies

Send a request to correct the data in the ticket

Correction of personal data in tickets issued on third-party websites and at the ticket offices of air transportation agencies is carried out by the agencies that issued the transportation. In addition to the established airline fee, agency service fees and booking system fees may be charged.

Questions and answers

According to Federal Aviation Regulations No. 82, a passenger's flight is carried out according to a valid document, and the document that has been replaced automatically ceases to be valid. A note about a previously valid document is not equivalent to the document itself. It is necessary to change the data in the ticket. To do this, leave a request on the website. Or contact the authorized agencies for the sale of air tickets. The service of making changes is provided on a paid basis.

You can issue a ticket for a foreign passport (if available) or for a temporary identity card issued for the period of passport replacement. In this case, the flight is performed according to the valid document for which the ticket was issued. Please note that the passport is valid for flights up to 90 days (if it has not yet been replaced). If you have already submitted documents to replace your passport, then this document ceases to be valid.

The patronymic is an optional element in the ticket, it can be omitted. You can make a change by filling out the form. The service is provided on a paid basis.

In order to make your trip as comfortable as possible and avoid any misunderstandings related to possible refusal of transportation due to inconsistencies in the information in the ticket and in the document, you need to make changes. Just fill out the form to change the data. The service for making changes is provided on a paid basis. Before registering the service, carefully read the terms of service and the possibility of making changes.