To ensure your journey is as comfortable as possible and to avoid any issues—such as being denied carriage due to a discrepancy between the information in your ticket and your identification document—you will need to make the necessary corrections. If your ticket was purchased on our website, please access your booking via the
"My Booking" section and click on the "Details" button. If, for any reason, you are unable to make changes via the website, or if your ticket was purchased through our mobile app or at the Cherepovets Airport ticket counter, please complete the
data correction request form. If your ticket was purchased through our call center or a third-party agency, please contact the original point of purchase. A fee applies to this correction service. Before proceeding, please carefully review the terms and conditions, as well as the eligibility for making such changes.
