Dear passengers, from 03/25.21, an automatic exchange operation is available for tickets* issued on the official website of the Airline and at the ticket office of Cherepovets airport.
The service is available 24 hours a day on your laptop, tablet and phone.
To exchange a ticket on the Airline's official website, you must:
1. In the "Online Booking" window, in the "Check order" section, enter the order details;
2. Click the "Check" button;
3. At the bottom of the order information page, click on the "Rebook" button and continue the procedure for changing the conditions of carriage.
For more information about making changes to the ticket, see the "Ticket changes" section.
Please note the change in fees for the exchange procedure. You can find the information in the section "Tariff system".
*The initial transportation must be completed no earlier than 03/25.21