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How do I prepare for transportation with a pet?

1

Please inform us that you are traveling with a pet no later than 48 hours before the flight departure. If you arrange transportation on our website, then fill out the application for approval.

If you arrange transportation at a call center or a third-party agency, then inform the agent about the need to transport the animal

2

Check out animal transportation rules and pay for the service at the departure airport before the flight departs, or when arranging transportation at the agency.

3

Place the pet in a cage/carrier.

Without a cage/carrier, we will not be able to put your pet on the flight. The exception is the guide dog and the service dog that flies in the cabin.

4

Confirm that the pet is healthy.

Show the animal's veterinary passport at the check-in desk at the departure airport so that we can make sure that your pet is OK

5

Accompany your pet.

The passenger who is transporting the animal must be listed as its owner and be of legal age.

How much does it cost to transport an animal?

The total weight of the animal/bird and the container/cage is not included in the free baggage allowance of the passenger:

In the cabin

Guide dog
Free
Animal up to 8 kg
with cage dimensions of no more than 115 cm in the sum of three dimensions (length+height+width); service code 0MN
1,900.00 rub

If the weight of the animal together with the container exceeds 8 kg or the carrying dimensions exceed 115 cm in the sum of three dimensions (length + height + width), then transportation is carried out only in the luggage compartment.

When registering the transportation of an animal traveling with a passenger on a non-direct flight (according to the route fare), a fee is charged for each section of transportation.

Additional fees are charged when ordering the service from a third-party agency or call center of the Severstal Airline.

If the service has not been used, the cost of the service is fully refundable. To receive a refund, you must contact the place of purchase of the service.

If the service is registered on the website, you can make a refund by filling out Application for refund of additional services (transportation of animals).

Send a scanned copy of the completed application, the passenger's passport and the necessary documents by e-mail tickets@severstal-avia.com . If the refund is made not by the passenger, but by another person by proxy: a notarized power of attorney must be presented.

If the departure date/time or route is changed, the "Animal Transportation" service is canceled. Refunds are made at the place of purchase of the service. To transport animals, you must re-register and pay for the service.

In the luggage compartment of the aircraft

Animal up to 20 kg
with cage dimensions of no more than 203 cm in the sum of three dimensions (length+height+width); service code 020
2,000.00 rubles
Animal from 20 to 50 kg
with cage dimensions of no more than 203 cm in the sum of three dimensions (length+height+width); service code 024
5 000,00 rub

When registering the transportation of an animal traveling with a passenger on a non-direct flight (according to the route fare), a fee is charged for each section of transportation.

Additional fees are charged when ordering the service from a third-party agency or call center of the Severstal Airline.

If the service has not been used, the cost of the service is fully refundable. To receive a refund, you must contact the place of purchase of the service.

If the service is registered on the website, you can make a refund by filling out Application for refund of additional services (transportation of animals).

Send a scanned copy of the completed application, the passenger's passport and the necessary documents by e-mail tickets@severstal-avia.com . If the refund is made not by the passenger, but by another person by proxy: a notarized power of attorney must be presented.

If the departure date/time or route is changed, the "Animal Transportation" service is canceled. Refunds are made at the place of purchase of the service. To transport animals, you must re-register and pay for the service.

Rules for the transportation of animals

Depending on the weight of the animal (taking into account the weight of the carrier), the animal can be transported in the cabin or luggage compartment of the aircraft:

In the cabin

If the weight of the animal together with the container does not exceed 8 kg and the carrying dimensions do not exceed 115 cm in the sum of three dimensions (length+height+width).

In the cabin, a passenger can carry one container with a pet. One or two animals of the same species of any age can be placed in the container. No more than 2 places (containers, cages, carrier bags) with animals /birds are allowed for transportation in the cabin of the aircraft on the flight. In case of transportation of two animals in one container, payment is made for each animal.

A passenger carrying an animal in the passenger compartment, in accordance with safety requirements, is provided with a seat at the porthole.

A passenger carrying an animal in the passenger compartment is not provided with:

  • seats at the emergency exit;
  • seats with passengers with children or with other passengers carrying animals;
  • seats in the front rows in the Economy class cabin.

During takeoff, landing, and passage of the turbulence zone, the carrier/container must be safely placed under the seat of the forward seat or installed on the floor at the passenger's feet.

During the entire flight, it is forbidden to open the container and remove /release the animal from the carrier.

In the luggage compartment

If the weight of the animal together with the container exceeds 8 kg and the carrying dimensions exceed 115 cm in the sum of three dimensions (length+height+width).

Brachycephalic dogs (pugs, English bulldogs, French bulldogs, Pekingese, boxers, sharpies, bulldogs, Doges of Bordeaux, Shih Tzu, etc.) are accepted for carriage only with a written statement from the passenger which removes full responsibility from the airline (written in any form)

  1. To transport an animal (bird) in the luggage compartment, the container must be made of impact–resistant rigid material - hard plastic, metal, welded metal mesh, wood or plywood (A container made entirely of welded or reinforced mesh is not accepted for transportation)
  2. Containers made of wood, metal or plywood are used to transport aggressive dog breeds.
  3. The size of the container should allow the animal to stand up to its full height, turn around, lie down and sit in a natural position.
  4. Construction:
    • The bottom of the container must be solid, waterproof. The design of the bottom of the container should exclude spillage of absorbent material;
    • The roof of the container must be solid, while ventilation holes are allowed. The holes should not violate the rigidity of the roof;
    • The sides of the container must be rigid. For the sides of wooden containers, the thickness of the material should be at least 12mm, and the frame is made of bars with dimensions of at least 25mm x 75mm. There should be ventilation holes in the upper part of the sides of the container to provide air access;
    • The upper and lower parts of a collapsible container having a reinforced structure must be connected to each other with metal bolts and nuts. The container door must be metal, smooth;
    • The container door must be made of welded metal mesh or smooth metal with holes. The container door must be securely attached to the container so that the animal cannot knock it out. It is allowed to use a plastic door, provided that the locks and fasteners are made of metal, and the door pins (hinges) pass through the entire length of the door and protrude at least 16 mm. The cell size of any door should not exceed 25x25 mm in order to avoid the paws, nose or tail of an animal getting into the cell;
    • The inner surface of the container must have smooth rounded surfaces that exclude damage to the animal during transportation;
    • The container must be equipped with handles for lifting and carrying it. For containers with a total weight of more than 60 kg, devices for mechanical loading by a forklift must be provided;
    • Ventilation is provided by one side, which can serve as a container door. In this case, the total ventilation area should be at least 16% of the total surface of the container.

      If the container is equipped with wheels, they must be removed or fixed in a non-working position during transportation;

    • The container must be securely closed with locking devices that exclude spontaneous opening of the container, opening by animals or unauthorized access to the animal during transportation and in flight.
  5. Food and water in a container:
    • The water tank can be located inside the container, with access from the outside for replenishment;
    • The container with food must be closed and located both inside and outside the container.
  • arthropods (insects, arachnids, crustaceans);
  • reptiles (turtle, iguana, gecko, chameleon, snake, lizard, frog, etc.);
  • rodents (guinea pig, rat, chinchilla, chipmunk, squirrel, gerbil, dormouse, marmot, ground squirrel, jerboa, etc.);
  • fish and fish-planting material, marine and river animals requiring transportation in water;
  • animals and birds that are not domesticated (taken from the wild), large predators that are representatives of wild fauna in a state of natural freedom in their habitat, such as bears, large primates (gibbons, orangutans, gorillas, chimpanzees, etc.), wild cats such as caracal, serval, ocelot, reed cat, angler cat, Far Eastern forest cat, manul, Andean cat, Chilean cat, etc., large predators of the feline family: snow leopard, jaguar, lion, tiger, panther, lynx, cougar;
  • sick and experimental animals/birds;
  • animals whose weight together with the container exceeds 50 kg.

If you need the help of a guide dog, you can take it with you to the cabin of the aircraft without carrying it for free. Be sure to send an application for approval of such transportation to the airline.

Documents required for transportation:

  • A document confirming the passenger's disability;
  • A certificate confirming the special training of a guide dog;
  • Veterinary certificates (other documents, if necessary).

The guide dog must have a collar and muzzle and be tied to a chair at the feet of the passenger it is accompanying.

A mark on the vaccination of the animal in accordance with the requirements of the Rosselkhoznadzor.

Having a valid rabies vaccine is a mandatory requirement. After vaccination, quarantine must be maintained for 21 days.

A note about the clinical examination of the animal by a veterinarian. The mark must be made no earlier than 14 days before the start of the trip.

If your animal's passport does not contain a column for marking a clinical examination by a veterinarian (for example, in old-style passports), a certificate from a state veterinary institution may be provided as a document confirming the clinical examination of the animal.

The requirements for the movement of animals in the Russian Federation (including vaccination requirements) can be found on the Rosselkhoznadzor website.

Please note that special rules for the import/export of animals apply to a number of states. You can find out the necessary information about the rules in advance on the website Departments of the Federal Service for Veterinary and Phytosanitary Surveillance

Useful links:

Issue a veterinary certificate

Instructions: how to travel abroad with an animal

We recommend that you contact the veterinary and phytosanitary surveillance service in advance of your flight departure:

Puppies under 3 months old are not recommended for transportation on flights.

It is allowed to transport puppies that are not vaccinated against rabies and have not reached the age of 3 months, accompanied by a veterinary certificate of form No. 1. Within 14 days before the start of the trip, a clinical examination of the animal must be carried out and a corresponding note must be made in the passport/certificate by a state veterinarian, giving the right to transport the animal for 120 days, provided that the vaccination (revaccination) against rabies does not expire during this period. Travel is possible no earlier than 20 days after the vaccination of the pet.

For puppies and kittens aged 8 to 12 weeks, in the absence of a veterinary passport with a note on the rabies vaccination, it is necessary to provide a veterinary certificate confirming that the animal can be taken on the plane.


Questions and answers

By permission of the Airline and prior agreement, it is allowed to transport pets in the cabin of the aircraft. Transportation of animals is carried out for a fee. On Airline flights, animals weighing no more than 8 kg (including the weight of the container for transportation), with dimensions of no more than 115 cm in the sum of three dimensions (length + height + width) are accepted for carriage in the cabin. No more than 2 places (containers, cages, carrier bags) with animals /birds are allowed for transportation in the cabin of the aircraft on the flight. Pets over the specified weight are transported in the baggage compartment as checked baggage. For more information about the transportation of animals by Airline flights, see the section "Pets".

When transporting a pet in the cabin of an aircraft or in the luggage compartment of an aircraft, it must be placed in a container (cage) of sufficient size with air access. The bottom of the container (cage) must be waterproof and covered with an absorbent material. When carrying, the animal should be able to lie in a natural position, stand up to its full height and rotate 360 degrees.

A passenger traveling with a pet must have and present valid documents (certificates) on the animal's health issued by the competent authorities in the field of healthcare when registering a passenger ticket. A mark on the vaccination of the animal in accordance with the requirements of the Rosselkhoznadzor. Having a valid rabies vaccine is a mandatory requirement. After vaccination, quarantine must be maintained for 21 days. A note about the clinical examination of the animal by a veterinarian. The mark must be made no earlier than 14 days before the start of the trip. If your animal's passport does not contain a column for marking a clinical examination by a veterinarian (for example, in old-style passports), a certificate from a state veterinary institution may be provided as a document confirming the clinical examination of the animal. The requirements for the movement of animals in the Russian Federation (including vaccination requirements) can be found on the Rosselkhoznadzor website.

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